Your privacy matters at db67. This policy explains what personal information we collect, why we collect it, and the steps we take to keep it secure at all times.
Last Updated:1 January 2026
Introduction
This Privacy Policy ("Policy") explains how db67 ("the Platform", "we", "us", "our") collects, uses, stores, and protects the personal data of users ("you", "your") who access the db67 website at https://db67.bet and use any of the services offered through it, including sports betting, live casino games, slots, fishing games, account management, and payment services. This Policy applies to all users of the db67 platform regardless of geographic location, and is written in formal English. By registering an account on db67 or by continuing to use the platform after this Policy has been published or updated, you confirm that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein.
db67 is committed to handling your personal data responsibly, transparently, and in a manner consistent with applicable data protection principles. We do not sell your personal data to third parties. We do not share your personal data with unaffiliated third parties for their own marketing purposes. We collect only the data that is genuinely necessary to provide you with a functional, secure, and compliant gaming platform. This Policy is intended to give you a clear and complete picture of our data practices so you can make an informed decision about using db67.
Scope of This Policy
This Policy covers all personal data processed in connection with your use of the db67 platform, including data collected when you register an account, make a deposit or withdrawal, place a bet, play a game, contact customer support, or browse the platform. It does not cover the privacy practices of third-party websites that may be linked to or from db67 — those websites operate under their own independent privacy policies, and db67 takes no responsibility for them.
Our Core Privacy Commitments
Five principles guide every decision db67 makes about personal data. These are not aspirational statements — they reflect how the platform actually operates.
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256-bit SSL Encryption
Every session on db67 — including login, account management, deposit, withdrawal, and game play — is protected by 256-bit SSL encryption. Data transmitted between your device and db67 servers is encrypted end-to-end and cannot be intercepted or read in transit.
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No Data Selling
db67 does not sell, rent, or trade your personal data to any third party for commercial gain. Your registration details, payment information, betting history, and device data are used solely for operating and improving the db67 platform and for meeting our compliance obligations.
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Right to Access Your Data
You have the right to request a copy of all personal data held by db67 about you. Such requests can be submitted via the customer support live chat or by email to [email protected]. We will respond to verified data access requests within 30 days of receipt.
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Right to Erasure
Subject to our legal retention obligations (including AML and KYC record-keeping requirements), you may request that db67 delete your personal data. Deletion requests will be processed within 30 days and we will confirm in writing when the deletion has been completed, along with any data that must be retained for legal compliance.
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Transparent Cookie Use
db67 uses only technically necessary cookies and analytics cookies to operate the platform and understand aggregate usage patterns. We do not use advertising tracking cookies or cross-site behavioural profiling. You can control cookie settings in your browser at any time.
1. Information We Collect
db67 collects personal data in several categories depending on how you interact with the platform. Below is a complete account of the categories of data we collect and the source of each.
Registration Data
When you create a db67 account, we collect your full name, date of birth, residential address (including city, district, and country), phone number, and email address. This information is mandatory for account creation and is used for identity verification (KYC), account management, and communications.
Identity Documents
As part of our KYC process, we may request copies of government-issued identity documents such as your National Identity Card (NID) or passport, and proof of address documentation. These documents are collected to verify your identity, confirm your age (21+), and meet our anti-money laundering obligations.
Payment Data
We collect transaction data relating to deposits and withdrawals made through bKash, Nagad, Rocket, Upay, and local bank transfers. This includes transaction reference numbers, amounts, timestamps, and the payment method identifier (e.g. your registered mobile wallet number). We do not store full card numbers or full bank account details directly on db67 systems.
Usage & Activity Data
We log your betting and gaming activity on the platform, including game selections, bet amounts, outcomes, session start and end times, and pages visited. This data is used to operate the platform correctly, detect fraud, settle disputes, and provide personalised responsible gaming alerts.
Technical Data
We automatically collect technical information when you access db67, including your IP address, device type, operating system, browser type and version, screen resolution, referring URL, and session duration. This data helps us detect account security threats, investigate suspicious activity, and optimise the platform for the devices and network conditions used by our players in Bangladesh.
All personal data collected by db67 is stored on secure servers. We apply access controls to ensure that only authorised personnel with a legitimate business need can access personal data. Personnel with access to personal data are subject to strict confidentiality obligations.
2. How We Use Your Information
Personal data collected by db67 is used for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your consent or updating this Policy.
Account Operations
To create and manage your db67 account, process deposits and withdrawals, settle bets, award bonuses, respond to customer support requests, and communicate account-related information including security alerts and policy updates.
Identity Verification
To verify your identity and age (21+) as part of our KYC process, to meet anti-money laundering (AML) obligations, and to prevent minors from accessing the platform. Identity verification is mandatory before large withdrawals are processed.
Fraud Prevention
To detect, investigate, and prevent fraudulent activity, collusion, match-fixing, money laundering, bonus abuse, and other prohibited conduct. Transaction patterns, login behaviour, and betting history are analysed as part of this process.
Responsible Gaming
To monitor gaming behaviour for signs of problem gambling, to send responsible gaming alerts when usage patterns suggest elevated risk, and to apply responsible gaming tools (deposit limits, session reminders, self-exclusion) that you have activated on your account.
Platform Improvement
To analyse aggregate, anonymised usage data to understand how players use db67, identify performance issues, and improve the platform's features, speed, and content offerings. We do not use individual player profiles for algorithmic content targeting or personalised advertising.
3. Legal Basis for Processing Personal Data
db67 processes personal data on the following legal bases: (a) Contractual necessity — processing that is required to fulfil our obligations to you under the account Terms and Conditions, including operating your account, processing transactions, and settling bets; (b) Legal obligation — processing required to comply with applicable laws and regulations, including KYC identity verification, AML transaction monitoring, and the retention of financial records; (c) Legitimate interests — processing conducted in db67's legitimate interests as a gaming operator, including fraud detection, security monitoring, and platform analytics, where those interests are not overridden by your privacy rights; and (d) Consent — where we ask for your consent to specific processing activities (for example, sending you promotional communications by SMS), you may withdraw that consent at any time by contacting customer support.
Where your personal data is processed on the basis of legitimate interests, you have the right to object to that processing. To exercise this right, please contact our customer support team via live chat or by email. We will consider your objection and respond within 30 days. Where your objection is upheld, we will cease the relevant processing unless we have compelling legitimate grounds that override your interests.
4. Data Sharing and Third Parties
db67 does not sell personal data. We share personal data only with the following categories of third parties, and only to the extent necessary for the purposes described.
Payment Processors
Transaction data is shared with our payment processing partners (including bKash, Nagad, Rocket, Upay, and our banking partners) to the extent necessary to process deposits and withdrawals. These partners operate under their own privacy policies and are bound by contractual data protection obligations with db67.
Game Providers
When you play a game hosted by a third-party game provider (such as Evolution Gaming, Pragmatic Play, or Ezugi), limited technical and session data is shared with that provider to operate the game correctly and to settle results. Game providers do not receive your full personal profile, payment details, or identity documents.
Regulatory & Legal
We may disclose personal data to regulatory authorities, law enforcement agencies, or courts where we are required to do so by law, court order, or regulatory direction. We will notify you of any such disclosure where we are legally permitted to do so.
No Advertising Networks
db67 does not share your personal data with advertising networks, data brokers, social media platforms, or any third party for the purpose of targeted advertising or behavioural profiling. Your data is never used to build advertising audience segments or to enable retargeting campaigns by third parties.
5. Cookies and Tracking Technologies
db67 uses cookies and similar technologies to operate the platform and understand aggregate usage. The following table describes the categories of cookies we use.
Essential Cookies
Required for the platform to function. These cookies manage your login session, maintain your account state, remember your language preference, and ensure security features operate correctly. They cannot be disabled without breaking the platform.
Analytics Cookies
Used to collect anonymised, aggregate data about how players interact with the db67 platform — which pages are visited most often, where users drop off, and how long sessions last. This data helps us improve the platform. Individual players are not identified in analytics data.
Security Cookies
Used to detect and prevent fraudulent activity, bot traffic, and account takeover attempts. These cookies record device fingerprint signals and session integrity markers that allow our security systems to distinguish legitimate player sessions from automated or malicious traffic.
You can manage cookie preferences through your browser settings. Please note that disabling essential cookies will prevent you from logging in to db67 and using core platform features. For detailed instructions on managing cookies in your specific browser, please refer to your browser's help documentation.
6. Data Retention
db67 retains personal data for as long as your account is active and for such period thereafter as is required by applicable law or is necessary for the purposes described in this Policy. The following retention periods apply: account registration and identity data is retained for the lifetime of your account plus a minimum of 5 years after account closure, in compliance with anti-money laundering record-keeping requirements. Transaction records (deposits, withdrawals, bet history) are retained for a minimum of 5 years from the date of the transaction. Customer support correspondence is retained for 3 years from the date of the interaction. Technical and device data logs are retained for up to 12 months.
When retention periods expire and there is no legal basis for retaining data for longer, db67 will securely delete or anonymise the relevant personal data. Where full deletion is not technically feasible (for example, data held in encrypted backup archives), the data will be isolated from further processing and deleted at the next scheduled purge cycle.
7. Data Security
db67 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include 256-bit SSL/TLS encryption for all data in transit; encryption at rest for databases containing personal data; role-based access controls ensuring only authorised personnel can access personal data; multi-factor authentication requirements for all internal administrative systems; regular security audits and vulnerability assessments; and incident response procedures that include player notification in the event of a data breach affecting your personal data.
In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, db67 will notify affected players without undue delay. Notification will be provided via the email address or phone number registered to your account and will include a description of the nature of the breach, the categories of data affected, the likely consequences, and the measures db67 has taken or proposes to take to address the breach.
8. Your Privacy Rights
As a db67 player, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our customer support team via live chat or by email to [email protected]. We will respond to all verified privacy rights requests within 30 days.
Right to Access
You may request a copy of all personal data held by db67 about you, including the categories of data held, the purposes for which it is processed, the third parties with whom it has been shared, and the retention period applied to it.
Right to Rectification
If any personal data held by db67 about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update many account details directly via your account settings. For changes to identity documents or date of birth, please contact customer support.
Right to Erasure
You may request deletion of your personal data. This right is subject to our legal data retention obligations. Data that must be retained under AML/KYC regulations cannot be deleted before the applicable retention period expires. We will inform you of any data that cannot be deleted and the reason why.
Right to Restriction
In certain circumstances — for example, if you contest the accuracy of data we hold about you, or if you have objected to processing based on legitimate interests — you may request that we restrict processing of your personal data while the matter is resolved. During a restriction period, we will continue to store your data but will not actively process it.
Right to Portability
Where processing is based on your consent or on contractual necessity, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format (such as CSV or JSON), and to request that we transmit that data directly to another service provider where technically feasible.
To exercise any of your privacy rights, contact our customer support team via live chat at any time. We do not charge a fee for processing privacy rights requests. We may ask you to verify your identity before we can process your request. This is to protect your data from being disclosed to or deleted at the request of an unauthorised third party.
9. Children's Privacy
The db67 platform is strictly for adults aged 21 years and above. db67 does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a person under 21 — whether through a misrepresentation of age at registration or by any other means — we will take immediate steps to close the relevant account, delete the associated personal data, and, where appropriate, report the matter to the relevant authorities. If you are a parent or guardian and believe that a minor may have registered an account on db67 using your payment details or personal information, please contact our customer support team immediately via live chat so we can investigate and take appropriate action.
10. Changes to This Privacy Policy
db67 reserves the right to update this Privacy Policy at any time. When we make material changes to this Policy, we will update the "Last Updated" date at the top of the page and, where the changes are significant, we will provide notice to registered players via the email address or phone number on their account prior to the changes taking effect.
Your continued use of the db67 platform after a revised Privacy Policy has been published constitutes your acceptance of the updated Policy. If you do not agree with the changes, you should cease using the platform and may request account closure by contacting customer support via live chat. We encourage you to review this Policy periodically so you remain informed about how db67 handles your personal data.
11. Contact and Privacy Enquiries
If you have any questions, concerns, or complaints about this Privacy Policy or about how db67 handles your personal data, or if you wish to exercise any of your privacy rights, please contact our customer support team. We are committed to responding to all privacy enquiries promptly and thoroughly.
Privacy Contact Details
Email: [email protected] (plain text — not a clickable link). Live chat: available 24/7 via the db67 platform. Response time: within 30 days for formal privacy rights requests; within 48 hours for general privacy enquiries.
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